During the installation, our team faced a few unexpected challenges that tested our adaptability and technical skills. One significant issue was the design of the curbs, which did not initially fit the site’s roof due to unforeseen obstacles. Our installer quickly identified the problem and supplied sketches for a Request for Information (RFI) to be submitted and approved. Not only did we propose the modifications, but we also re-located the curbs once the changes were approved, demonstrating our commitment to providing total project accountability.

Another challenge arose when we discovered that the hoods were not shipped in smaller, more manageable sections as expected. To address this, our installation team and the general contractor (GC) worked meticulously to lift the hoods through a building opening, ensuring they were installed without compromising the integrity of the kitchen structure.

Moreover, some stainless panels were damaged during shipping. Our proactive installer reported the issue and replaced the panels, ensuring that the aesthetics matched the high standards of our installations. The protective plastic left on the panels will ensure they remain pristine until the cooking equipment is fully installed beneath the hoods.